Fountain HouseJob Description(8/17/23)
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Position Title: |
Program Director – Communication Unit |
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Work Location: |
Main Clubhouse – 425 West 47th Street |
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Program Units |
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Reports to: Title of Manager (not person’s name) |
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POSITION SUMMARY:
The Program Director is responsible for making sure all elements of social practice are available to the membership in the program area and that all social practitioners have adequate support, training and supervision to provide effective quality services to Fountain House members. Social Practice is a specialized form of therapy that uses the setting of an intentional community to assist people in their mental health recovery. It focuses on a community-based approach of helping individuals learn new skills, hone their talents, build dignity, develop a sense of belonging, and make progress towards their goals.
The International Standards for Clubhouse Programs, consensually agreed upon by the worldwide Clubhouse community, define the Clubhouse Model of rehabilitation. The principles expressed in these Standards are at the heart of the Clubhouse community’s success in helping people with mental illness to stay out of hospitals while achieving social, financial, educational and vocational goals. The Standards also serve as a “bill of rights” for members and a code of ethics for staff, board and administrators. The Standards insist that a Clubhouse is a place that offers respect and opportunity to its members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Perform all elements of Social Practice (member engagement, social design, relationship development, continuous assessment & therapeutic intervention and management of transitional environments) with the membership.
- Support and develop a therapeutic community based on Social Practice and the International Clubhouse Standards.
- Supervise the other social practitioners in your program. Mentor, develop and support the other social practitioners throughout the organization.
- Responsible for the program’s budget; data collection; scope of service requirements and overall administration of the program.
- Coordinate schedules; responsibilities; caseloads and evaluations of the social practitioners in the program.
- Ensure the meaningful participation of the program in supporting the clubhouse community and the overall mission of Fountain House.
- Actively participate in programmatic decision-making forums such as the Programming Committee.
- Maintain compliance with all government agency requirements, company policies and procedures.
- Promote and support the clubhouse community and Social Practice internally and externally.
- Flexibility, as demonstrated by interchanging with other staff on the unit, staying late or arriving early, if necessary to fulfill unit or member needs. Additionally, participate in organizational forums,
- Attend events and external meetings representing Fountain House as needed.
- Ensuring the program is properly staffed including interviewing and hiring staff.
- Perform related duties as assigned by Senior Director of Programming & Housing.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external stakeholders.
- Basic computer proficiency (MS Office – Word, Excel, AWARDS and Outlook)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to manage a team of staff and members and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- Ability to effectively handle crises in a supportive and professional way based on training and standard accepted practices.
REQUIRED AND PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS
- Master’s degree or equivalent preferred
- An undergraduate degree or an equivalent combination of training and experience required.
- Completion of Leadership Accelerated Program or 3 years outside supervisory experience.
- Demonstrated mastery of the techniques of Social Practice.
- A thorough understanding of Social Practice and the Clubhouse model.
PHYSICAL REQUIREMENTS:
- Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
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About Fountain House…
For more than 70 years, Fountain House has successfully addressed the devastating impact of mental illness on individuals, families, and communities through its pioneering clubhouse model, which provides a structured, therapeutic social community and the tools to break the bonds of social isolation faced by people living with mental illness, while also addressing their basic health and social needs such as access to healthcare, housing, employment, education, nutrition, and safety. Fountain House accomplishes this by working in partnership with its members – people living with mental illness – and putting them at the center of their own recovery.
Fountain House is the most widely replicated evidence-based model for people living with mental illness in the world with over 300 model programs serving over 100,000 people throughout the US and in more than 30 countries.
We are working for a world where no one is powerless, where health for all is not just an aspiration but a reality, and where creating change is a part of everyday life. We are just getting started and hope you will join us.
Fountain House, Inc. is an Equal Opportunity Employer
We especially encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. We actively work to increase the diversity of experience and perspectives on our team, and we want to hear from you. Remember, no one comes with the entire complement of skills, and no one is the perfect candidate, so do not let a lack of experience/ skill in one specific area deter you from applying.
Fountain House is committed to being a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.
At this time Fountain House, Inc. is not able to sponsor visas.
Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. This job description is not to be construed as a contract for employment.
Applications may be submitted through the Fountain House website, www.fountainhouse.org under Careers.